Mental Health and Well-Being Supports
Prevention
HWDSB Helps
HWDSB Helps is designed to:
- Support student well‑being and safety
- Promote positive, inclusive school environments
- Provide a way to report concerns early, before issues escalate
Website: https://www.hwdsb.on.ca/hwdsb-helps
Crisis Response
Kids Help Phone
Kids Help Phone is a 24 hours a day, 7 days a week counselling and information service for children and youth in Canada. Support is free, confidential, and available in English and French. Young people can reach out anytime for support with mental health, relationships, family concerns, or if they are feeling unsafe or overwhelmed.
Website: kidshelpphone.ca
Crisis Line: 1-800-668-6868
COAST Hamilton (Crisis Outreach and Support Team)
COAST Hamilton provides mental health crisis outreach and support for individuals of all ages. Services are available to support people experiencing a mental health crisis and to help connect them with appropriate community resources. Support is available by phone for immediate mental health concerns.
Website: coasthamilton.ca
Crisis Line: 905-972-8338
McMaster Children's Hospital
Child and Youth Mental Health Emergency Services
This service is located within the Emergency Department at McMaster Children’s Hospital and provides mental health emergency assessment and support for children and youth aged 17 years and younger. Families may access this service by presenting directly to the Emergency Department when there are urgent mental health or safety concerns.
Address: McMaster Children's Hospital, 1200 Main Street West, Hamilton, Ontario L8N 3Z5
The Indigenous Hope for Wellness Help Line
The Indigenous Hope for Wellness Help Line offers immediate, culturally appropriate mental health counselling and crisis intervention to all Indigenous peoples across Canada. Services are available 24 hours a day, 7 days a week, and support is offered in English, French, Cree, Ojibway, and Inuktitut upon request.
Website: hopeforwellness.ca
Phone: 1-855-242-3310
The Black Youth Helpline
Support for Black youth, families, and communities across Canada. The Black Youth Helpline provides culturally responsive support, advocacy, and referrals for Black youth and families, including assistance with education, mental health, child welfare, and community-based services.
Website: blackyouth.ca
Phone: 1-833-294-8650
Sexual Assault Centre of Hamilton (SACHA)
The Sexual Assault Centre of Hamilton (SACHA) provides crisis support, counselling, and advocacy for individuals impacted by sexual violence. SACHA offers confidential support for survivors and those seeking information or assistance.
Website: sacha.ca (Services for individuals aged 16 and older)
Crisis Line: 905-525-4162
Emergency Situations: Call 911
Service Providers in Community
Lynwood Charlton Centre
Website: www.lynwoodcharlton.ca
Address: 526 Upper Paradise Road, Hamilton, Ontario L9C 5E3
Phone: 905-389-1361 (press 2)
This line is answered Monday to Friday between 8:30 a.m. and 4:00 p.m.
St. Joseph's Healthcare Hamilton
Youth Wellness Centre
The Youth Wellness Centre (YWC) provides mental health and addiction programs and supports for youth and young adults aged 17–25. Services are accessible through self‑referral, making it easier for young people to seek timely support.
- Mental health assessment and treatment
- Addiction and substance use supports
- Youth‑ and young adult‑focused, integrated care
Website: www.stjoes.ca
Address: 38 James Street South, Hamilton, Ontario L8P 4W6
Email: [email protected]
Phone: 905-522-1155 x31725
De dwa da dehs nye>s Aboriginal Health Centre
De dwa da dehs nye>s Aboriginal Health Centre provides mental health and wellness services that are culturally safe and grounded in Indigenous ways of knowing. Services are available to members of the urban community who self-identify as having Indigenous ancestry.
Website: https://aboriginalhealthcentre.com
Address: 678 Main Street East, Hamilton, Ontario L8M 1K2
Phone: 905-544-4320
Hamilton Regional Indian Centre
Phone: 905-548-9593